CUSTOMER SERVICE
CUSTOMER SERVICE
CLICK HERE FOR ON LINE SHOPPING
US & CANADA CUSTOMER SERVICE
Phone 530 923 2972
MONDAY THRU FRIDAY
7:30 AM TO 6:00 PM
INTERNATIONAL INQUIRY
me
USERNAME : metalwax1
metalwax@metalwax.com
mike@metalwax.com
FAX-IN ORDER
530-923-2971
Our customer service is open from 7:30 am to 6:00 pm Pacific Standard Time Monday thru Friday. Saturday from 8 am to 2 pm.We can answer all your questions you may have about our product and how to use them on your project
RETURNS ARE ACCEPTED UP TO 30 DAYS FROM DATE UPS DELIVERS YOUR ORDER
THE FOLLOWING CONDITIONS APPLY ALL TO RETURNS
5 GALLON CONTAINERS ARE NOT RETURNABLE IF THE SHIPPING BOX IS OPENED
ALL PRODUCTS ARE SHIPPED IN A PLASTIC SECURITY BAG. IF THIS BAG IS OPENED YOU CANNOT RETURN THE PRODUCT FOR A REFUND.
IF YOU OPEN THE BOX AND DECIDE YOU DO NOT WANT THE PRODUCT LEAVE THE PRODUCT IN THE SEALED BAG .
RETURN TO US WITH AN AUTHORIZATION NUMBER & WE WILL REFUND YOUR PURCHASE PRICE WITH THE ORIGINAL RECEIPT ATTACHED
METALWAX.COM CANNOT REFUND SHIPPING COSTS
All metalwax products are professional heavy duty AMS certified ( AERO SPACE) and when used correctly within the application range of the product will perform as advertised. if you are unsure of your application or need more information on our return policy call our tech support at before you order these products
DO NOT USE THE POST OFFICE TO RETURN PRODUCT.
Use UPS, Fed EX, DHL or any other common carrier
For returns and mail correspondence use the address below
MacPro Distributors
1250 MARKET STREET
SUITE H
YUBA CITY CALIFORNIA 95991
Customer Service
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